ServiceFlow Pty) Ltd is a tiny management consultancy firm based in Cape Town, South Africa. It is owned by Louis Stanford, and was formed in 2014.

What we do


  • Service & Experience Management (ITSM & ITXM)
  • IT Service Management (ITSM & DevOps)
  • IT Asset Management (ITAM)
  • Business Relationship Management (BRM)
  • IT Governance
  • Sourcing Governance (also known as Demand-Supply Governance)
  • Information Security Management and Cybersecurity

How We Do It


  • Training through our e-learning platform which offers micro-learning courses, QuickStart Academy also includes a CPD programme to help you ensure that your team stays up-to-date with legislation, regulations and industry trends.
  • Good Practice Workshops – help your team to accelerate their understanding of Best Practice, and to help with adoption and adaption within your environment.
  • Assessments – we offer a variety of pre-packaged assessments to help you understand your environment.
  • Simulations are a great way for your team to develop their knowledge experience by solving complex problems in a simulated environment.